Welcome to our FAQ center. Here you’ll find quick answers to the most common questions about ordering, delivery, payments, returns, privacy, and using the Newtab Technologies website.
Standard Delivery:
Delivery usually takes 1 to 3 business days after your order is confirmed.
Next Day Delivery:
Available for eligible addresses when payment is confirmed before 8.00 a.m. on a business day.
Note:
Business days exclude weekends and public holidays.
All fees are in TT dollars.
Trinidad:
Tier 1 Standard Delivery: TT$15
Tier 2 Next Day Delivery: TT$30
Free delivery:
Free Tier 1 at TT$350+
Free Tier 2 prepaid only at TT$500+
Tobago:
All deliveries include a TT$20 surcharge.
We currently accept:
Online payments (through supported providers)
Bank transfer or bank deposit
Cash on Delivery
Linx on Delivery
All payment methods must be selected during checkout and cannot be changed afterward.
No.
The payment method selected at checkout is final and cannot be changed once the order is submitted. This ensures orders are routed through the correct delivery process.
To complete your order, please provide:
Full name
Delivery address
Phone number
Email address
Payment method
Selected shipping option
Make sure all information is accurate to avoid delays.
Most items include a 1-month warranty unless stated otherwise.
Certain products such as consumables or final-sale items may have no warranty.
Warranty is void if damage occurs due to:
Misuse
Improper installation
Electrical faults or surges
Unauthorized repair attempts
Software conflicts or viruses
We use your information to:
Process and fulfill orders
Communicate updates
Provide customer support
Improve website performance
Prevent fraud
Send marketing updates (optional / only if you opt-in)
We never sell your personal information.
Yes.
Newtab does not store or process card information directly.
All online payments are handled through secure, verified third-party payment gateways using encrypted connections (HTTPS).
You may contact our support team anytime:
Newtab Technologies Ltd
📧 newtabtechtt@gmail.com
📱 +1 (868) 327-4365
For order updates, use our Track My Order page to view your order status and tracking details.